WHAT IS WAVE?

ADD CUSTOM DECORATION TO OUR FULL LINE-UP OF STOCK APPAREL
AND UNIFORMS USING OUR NEW WAVE PRINTING PROCESS




FREQUENTLY ASKED QUESTIONS


What are the accepted file types for vector art?

We accept .AI, .EPS or a high resolution PDF file. If you are not able to provide the vector art and would like us to help create it, we do offer that service at a fee of $50 per hour. 


What are lead times for Wave orders?

Wave is a 10 business day lead time. Always be sure to check our current lead times at the top of our sign in page on champrosports.com.


How do I submit a new order?

We have two ways you can submit a Wave order. Your first option is to send an email to wave@champrosports.com with your selected stock SKU and color along with vector artwork or decoration details you would like screen printed onto your garment. The second option is to submit your request through the following form: https://form.jotform.com/210614386398159.


How do I submit an add-on order?

Please e-mail add-on requests to wave@champrosports.com with your original sales order number and new roster.


What is the minimum requirement for a new order?

There is no minimum requirement for Wave orders.


When will I hear back after I submit an inquiry?

You will hear back quickly. Our response time is 1-2 hours after you submit your request via email or form.


What is my transit time?

Wave orders ship from our warehouse in Bannockburn, Illinois. If you are unsure of your transit time, please send an email to wave@champrosports.com or give us a call at 847-499-5600 and we're happy to check for you.


How long until I receive my proof?

Our expected proof response time is 24 hours.


Will my order get free freight?

Wave orders of $200 or more qualify for free freight on our Freight Love Program.


What is my pricing for decoration?

Our decoration pricing for Wave can be found at the beginning of our price list. If you have any questions regarding pricing, please send an email to wave@champrosports.com with your account information.




 

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A STRESS-FREE DESIGN EXPERIENCE


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