Privacy Policy

CHAMPRO understands the importance of how personal information about you is used and shared, and we appreciate your trust that we will do so carefully and sensibly. This Privacy Notice describes how we collect and process your personal information through our website, products and services.

Personal Information:
We collect your personal information in order to provide and continually improve our products and services. Find below some types of personal information that you may provide to us or we collect:

• Identifying information such as your name, address, email address and phone numbers
• Payment Information
• Your location information
• Your IP addresses
• Content of reviews and emails
• Voice recordings when you speak to us
• Corporate information
• Content interaction information
• Purchase history
• The full Uniform Resource Locator (URL) through our website, including date & time, product and content viewed or searched
• Phone numbers used to call our Customer Service
• Updated delivery address information from third party carriers to correct our records in order to deliver purchases
• Credit history information from credit bureaus, which we use to prevent and detect fraud and to offer certain credit limits

Purpose of Personal Information:
We use your personal information to operate, provide, develop, and improve the products and services that we offer our customers. These purposes include:

• Purchase and delivery of products
• Handling of orders
• Processing payments
• Communicate with customers about orders, products or promotional offers
• Improve services to our customers such as functionality, performance, fix errors and improve overall experience
• Communicate with customers in relation to products via phone, email, chat or texts
• To prevent fraud and credit risks

Except as otherwise stated in this Privacy Notice, we do not sell, trade, rent or otherwise share for marketing purposes your personal information with third parties without your consent. In general, the personal information you provide to us is used to help us communicate with you regarding products, contact customers to respond to questions, solicit feedback, provide technical support and inform customers of promotional offers. We may share personal information with outside parties if we have good faith belief that access use, preservation or disclosure of the information is reasonably necessary to meet any applicable legal process or enforceable governmental requests; to enforce applicable Terms of Service, including investigation of violations; address fraud; security or technical concerns; or to protect against harm to the rights, property or safety or out customers, users or the public as required or permitted by law.

In the event we undergo a business transaction such as a merger, acquisition or sale of all or a portion of our assets, your personal information may be among the assets transferred. You acknowledge and consent that such transfers may occur and are permitted by this Privacy Notice, and that any acquirer of said assets may continue to process your personal information as set forth in this notice.

If our information practices change at any time in the future, we will post the policy changes. We suggest you check the site periodically if you are concerned about how your information is used.

Tracking Technologies/Cookies:
Cookies are small files that a site or its service provider transfers to your computer’s hard drive through your Web browser (if you allow) that enables the sites or service providers systems to recognize your browser and capture and remember certain information. We use cookies to help us remember and process the items in your shopping cart, understand and save your preferences for future visits so that we can offer better site experiences and tools in the future. If you prefer, you can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies via your browser settings. Like most websites, if you turn your cookies off, some of our services may not function properly. However, you can still place orders by contacting customer service.

Information Collected by and from Social Media and Other Content Platforms: When you “like” or “follow” us on Facebook, Twitter, or other social media sites, we may collect some information from you including your name, e-mail address, and any comments or content you post relevant to us. We may also collect your information if you sign up for one of our promotions or submit information to us through social media sites. Moreover, if you access the Services through a third-party connection or log-in (e.g., Facebook Connect), you may allow us to have access to and store certain information from your social network profile. This includes your name, gender, profile picture, your “likes” and check-ins, and your list of friends, depending on your settings on such services. If you do not wish to have this information shared, do not use a social networking connection to access the Services. For a description of how social networking sites handle your information, please refer to their privacy policies and terms of use, which may permit you to modify your privacy settings.

California Privacy Rights:
If you are a California resident, the CCPA allows you to make certain requests about your personal information. Specifically, the CCPA allows you to request us to:

• Inform you about the categories of personal information we collect or disclose about you; the categories of sources of such information; the business or commercial purpose for collecting your personal information; and the categories of third parties with whom we share/disclose personal information. Such information is also set forth in this Policy
• Provide access to and/or a copy of certain personal information we hold about you
• Delete certain personal information we have about you
• Provide you with information about the financial incentives that we offer to you, if any

The CCPA further provides you with the right to not be discriminated against (as provided for in applicable law) for exercising your rights. Please note that certain information may be exempt from such requests under California law. For example, we need certain information in order to provide the Service to you. We also will take reasonable steps to verify your identity before responding to a request. In doing so, we may ask you for verification information so that we can match at least two verification points with information we maintain in our files about you. If we are unable to verify you through this method, we shall have the right, but not the obligation, to request additional information from you.

Children’s Privacy:
CHAMPRO does not sell products for purchase by children. We sell youth products for purchase by adults over the age of 18. We do not knowingly collect personal information from children without the consent of the parent or guardian. In the event, that we learn that we have gathered information from anyone under age without the consent of a parent/guardian, we will delete that information as soon as possible. If you believe we have collected such information, please contact us at customerservice@champrosports.com.

Protecting Information:
We implement security measures designed to protect information from unauthorized access. Our customers are protected by using account passwords and we urge you to take steps to keep your personal information safe by not disclosing your password and by logging out of your account after each use. We further protect your information from potential security reaches by implementing technology security measures including encryption, firewalls and layered technology. However, these measures do not guarantee that your information will not be accessed, disclosed, altered or destroyed by breach of these security measures. By using our service, you acknowledge that you understand and agree to assume these risks.

Your Rights:
You have the right at any time to opt out of our marketing campaigns. When we send a promotional communication, you can opt out of further promotional communications by following the unsubscribe instructions provided on each promotional email. Please note that notwithstanding the promotional preferences you indicate by unsubscribing, we may continue to send you administrative emails including, for example, periodic updates to our Privacy Notice.

Changes to our Privacy Notice:
The company reserves the right to change this notice at any time. We will notify you of significant changes to our Privacy Notice by sending a notice to the primary email address specified in your account or by placing a prominent notice on our site. Significant changes will go into effect 30-days following notification. Notmaterial changes or clarifications will take effect immediately. You should periodically check the site and the privacy page for updates.

Contact Us:
If you have any questions regarding this Privacy Notice or the practices of the site, please contact us by sending at email to customerservice@champrosports.com.